Notice windows, billing on no-shows, and how cancellations interact with make-ups.
Cancellation rules families understand upfront
What this is
Cancellation policy text — distinct from make-up rules but often shown together.
Copy / paste template
Lesson cancellations
• Lessons are billed unless cancelled with [24/48] hours notice.
• Late cancellations may forfeit a make-up credit (see make-up policy).
• Teacher cancellations are always rescheduled or credited.
• Illness: [your exception policy]
When to use it
Studio handbook, welcome packet, and Tuition policy section.
How Allegro improves it
Tuition stores cancellation windows; invoices and Encores reference the same studio policy.