Plain-language make-up rules for your studio — notice windows, credits, and forfeiture.
Set make-up expectations before the scheduling text thread
What this is
Studio policy text families see before they ask to reschedule.
Copy / paste template
Make-up lessons
• Cancel with [24/48] hours notice to receive a make-up credit.
• Credits expire [30/60/90] days from the missed lesson.
• No-shows without notice are billed; no make-up credit.
• Make-ups are subject to availability — not guaranteed same week.
When to use it
Onboarding new families and at the start of each term.
How Allegro improves it
Paste into Tuition settings — parents see policy on branded invoices and Encores.